Thank you for shopping at Tendpins. This Payment Policy outlines our payment methods, processes, and transparency regarding costs to ensure a safe, clear, and smooth checkout experience.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit Card (Visa, Mastercard, American Express, JCB, Discover, Diners Club)

  • PayPal

You can select your preferred method during checkout.

2. Currency

  • All payments are processed in USD.

  • If your bank or card uses a different currency, the final transaction may vary slightly due to currency exchange rates.

  • Prices displayed in local currencies on our website are for reference only. Your payment will always be charged in USD.

  • Shipping costs, taxes, and any additional fees will be displayed before you complete your payment.

3. Payment Steps

Follow these simple steps to complete your purchase:

1. Add Products to Your Cart

  • Select the items, sizes, colors, or options.

  • Click “Add to Cart”.

2. Review Your Cart

  • Verify quantities, options, and prices.

  • Click “Checkout” when ready.

3. Enter Shipping Information

  • Provide full name, address, phone number, and email.

  • Double-check to prevent delays.

4. Select Shipping Method

  • Choose a shipping option. Shipping costs are shown.

5. Choose Payment Method

  • Select Credit Card or PayPal.

6. Enter Payment Details

For Credit Cards:

  • Enter the card number, expiration date, and CVV (the 3-digit number on the back of your card).

  • Make sure all your details are correct.

  • Billing Address: Enter the billing address that matches the address associated with your card.

  • Click “Pay Now” to complete your purchase.

For PayPal:

  • Click the PayPal button at checkout.

  • You will be redirected to the PayPal website.

  • Log in to your PayPal account.

  • Review your payment and confirm the transaction.

  • After payment, you’ll be redirected back to Tendpins for order confirmation.

7. Review and Confirm Your Order

  • Check your items, shipping info, and total price.

  • Click “Pay Now” to complete your purchase.

8. Order Confirmation

  • You will receive an email confirmation once your payment is successful.

  • After shipping, a tracking number will be provided.

4. Failed Payments

If your payment fails:

  • Check your payment information: Ensure your credit card details are correct, or your PayPal account is properly linked.

  • Try another payment method if needed.

  • Contact your bank or PayPal if the issue persists.

  • You can also contact us for support: support@tendpins.com

5. Payment Security

  • We use Secure Socket Layer (SSL) encryption to protect your data.

  • All transactions comply with PCI-DSS standards.

  • Your payment information is not stored for future use, except as required by your payment provider.

6. Transparency of Costs

We believe in full transparency regarding costs:

  • Product Price: clearly displayed on product pages.

  • Shipping Fees: shown before checkout.

  • Taxes and Duties (if applicable): calculated at checkout.

  • Currency Conversion: the amount may vary slightly if your card uses a different currency.

No hidden charges will be applied after checkout. You always see the total price before confirming your order.

7. Contact Information

If you have any questions about payments or need assistance: